Position: Warehouse Counter Sales Personnel

Location: Port Moresby Branch

Job Type: Full-Time Role / Immediate Start

Overview: We are seeking a motivated and customer-focused Warehouse Counter Sales Personnel to join our team. This role combines front-line sales responsibilities with warehouse duties, including managing inventory, assisting customers with product inquiries, and processing orders. The ideal candidate will have strong communication skills, attention to detail, and the ability to thrive in a fast-paced environment.

KEY RESPONSIBILITIES:

Sales & Customer Service

• Greet and assist walk-in customers at the sales counter in a professional and friendly manner.
• Provide product information, pricing, and availability to customers.
• Process customer orders, returns, and exchanges accurately using point-of-sale (POS) systems.
• Upsell or recommend complementary products based on customer needs.
• Handle customer complaints and escalate complex issues to management when necessary.

Warehouse Operations

• Receive, inspect, and stock incoming inventory.
• Pick, pack, and prepare customer orders for delivery or pickup.
• Maintain cleanliness and organization of the counter area and warehouse.
• Monitor inventory levels and report shortages or discrepancies to the supervisor.
• Assist in inventory counts and audits as required.

Administrative Duties

• Prepare invoices, delivery notes, and related documentation.
• Maintain accurate sales and inventory records.
• Follow company procedures for safety, security, and operational guidelines.

Qualifications:

• High school diploma or equivalent; additional education or technical training is a plus.
• Previous experience in counter sales, customer service, or warehouse operations preferred.
• Basic computer skills (MS Office, Pronto systems a plus).

Skills & Competencies:

• Strong interpersonal and communication skills.
• Customer-service orientation and professional demeanour.
• Ability to multitask and work well under pressure.
• Attention to detail and organizational skills.
• A reasonable physical ability to lift heavy items and stand for extended periods.
• Must be willing to know and update himself/herself about the products.

Working Conditions:

• Work is performed in a warehouse and retail counter environment.
• May involve exposure to varying temperatures, dust, and noise.
• Requires occasional weekend shifts & overtime depending on business needs.

How to Apply: Interested candidates are invited to submit their resume, cover letter and other updated supporting documents in one PDF Format, outlining how their qualifications and experience meet the responsibilities and qualifications requirements to TE (PNG) Human Resources email address: [email protected] before close of business on Tuesday, 22^nd July 2025. Please include "Warehouse Counter Sales” in the subject line of your email.

NOTE: Only short-listed applicants will be contacted for an interview.