Helion is a global and innovative company based in Antwerp (Belgium). We deal with Customer Experience, mainly with Mystery Shopping. Mystery Shopping is one of many tools that international brands use to measure customer satisfaction, reward or train their staff and in turn improve their customer service. Our goal at Helion is to take mystery shopping to the next level for national and international organizations.
Helion is a member of MSPA (Mystery Shopping Provider Association) and ESOMAR (essential organization for encouraging, advancing and elevating market research worldwide).

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