Application Support Technician and Officer
Advertised: 25 November 2025
Kenmore Group of Companies
Administration / Office Support, IT | National Capital District
Join the Application Support Team
Are you passionate about technology and problem-solving? We’re looking for experienced people to keep our core business applications running smoothly and support our users every day.
Application Support Technician (with 1-3 years’ experience)
Application Support Officers (with 5-10 years’ experience)
What You’ll Do
- Monitor & Maintain Applications – Perform daily checks, backups, and clean-ups to prevent issues.
- User Support – Respond to tickets, troubleshoot application problems, and escalate complex cases when needed.
- Access & Documentation – Manage user permissions and maintain accurate records of incidents and changes.
- Data & Reporting – Run scheduled reports, validate data, and coordinate corrections.
- Updates & Testing – Assist with testing and rolling out application updates.
- Training & Guides – Create simple how-to documents and share tips to help users work smarter.
What We’re Looking For
- Qualifications:
- Certificate in IT or equivalent experience.
- Basic SQL skills (queries, backups/restores, error logs).
- Ability to install, configure, and troubleshoot business applications.
- Strong Excel skills (pivot tables, XLOOKUP, Power Query).
- Familiarity with scripting (PowerShell/VBA/Python) for small automations.
- Skills & Abilities:
- Good planning, organizational, and communication skills.
- Confident, efficient, and self-motivated with a flexible attitude.
Work Environment
You’ll work in a modern office setting using standard ICT tools and equipment. The role involves extensive interaction with end-users and occasional manual handling of ICT equipment (up to 5kg).
WORKING HOURS
Monday to Friday, 8am to 5pm and 8am to 12pm on one fortnightly Saturday or as is required to serve the needs of the subsidiaries. Working on public holidays may be required if the need arises and Public Holiday or overtime pay is paid accordingly.
LOCATION
Port Moresby
APPLICATION
Apply herein, or email your application [email protected] with email Subject as "ICT APP SUPPORT TECH NICIAN or ICT APP SUPORT OFFICER, dependent on which you are applying for.
Only shortlisted candidates will be contacted.
More information
Job ID: #25273
Industry: Administration / Office Support, IT
Location: National Capital District, Papua New Guinea
Company: Kenmore Group of Companies
Company Description: The Kenmore Group of Companies (KGOC) is one of the largest and most established groups in Papua New Guinea with six diverse operations, comprising of Agriculture, Automotive, Finance, Steel, Air Conditioning, Property and Transport. Our diverse workforce of over 1,400 employees is made up of people from all provinces of PNG and from different parts of the world. The original Kenmore Group was founded in early 1970 by Dr Lucio C. Tan who was invited by then Prime Minister, Sir Julius Chan, to invest in PNG. Dr Lucio Tan first investment in PNG was in Melanesian Tobacco Pty Ltd in 1976. From humble beginnings the company expanded into steel manufacturing and property investments whilst continuing in agriculture. A merger of two similarly diverse groups in 1991 forms today what is known as the Kenmore Group of Companies. With changes to the Companies Act 1997, and through acquisitions and mergers the Kenmore Group of Companies today, consists of the current portfolio: Atlas Steel PNG: The largest supplier of structural steel, reinforcing steel, merchant steel, pipes and plates in Papua New Guinea. It also locally manufactures and sells a wide range of products include nails, fencing, reinforcing mesh, roofing, cladding, purlins, processed reinforcing steel, and rainwater and hollow-ware products. Daikin PNG: The industry\'s leading PNG Company providing heating, ventilating, air conditioning and refrigeration solutions to a broad range of residential commercial and industrial customers throughout PNG. First Investment Finance Limited: Is amongst PNG\'s premiere providers of financial products from foreign exchange & treasury transactions to lending and investments. Rumion Farm: Operates PNG\s largest piggery of 12,000 head of pig plus 4,000 beefherd and corn plantation which is situated on a 4,600 hectare property located 90kms from Lae in the fertile Markham Valley of the Morobe Province. FedEx Express: PNG\s number one provider of business-to-business express delivery services in Papua New Guinea for air and sea freight forwarding and customs clearing. FedEx is able to offer its customers an extensive domestic and international network, integrated with the latest technology. PNG Worldwide Removalists: : The only professional removalists within PNG for home, office and personal effects domestically and internationally. PNG Motors: A locally owned and operated business that has been serving the motoring needs of Papua New Guinea since 1971. Proudly representing Mazda and Hyundai alongside Suzuki and Suzuki Marine throughout the country for vehicles, parts and service, together with a great range of quality assured imported Used Vehicles. Niu Ford, a subsidiary of PNG Motors, imports, distributes and services a range of four-wheel drive passenger and commercial vehicles, for the PNG market, backed by a nation-wide spare parts network. Property: (Trading as Kenmore Property) Investment in Property includes mainly residential and commercial property available for lease located in Port Moresby and Lae.
Company Website: www.kenmore.com.pg
Source: www.pngworkforce.com