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The opportunity:

Our client is seeking a highly skilled Assistant Hotel Manager to join their operations for a well know hotel in Lae. This hotel offers comfortable guest rooms, a refreshing outdoor pool, restaurant, bar and in room dining + an entertainment area with gaming options. It serves both business and leisure travellers, making it a go-to location for events, dining, and relaxation. The successful candidate will play a key part in overseeing hotel operations, ensuring guest satisfaction, and helping to manage budgets and team performance.

Key Responsibilities:

• Assist the General Manager in overseeing hotel operations including F&B, Front Office, Housekeeping, and Guest Services
• Ensure guest satisfaction by maintaining service quality, responding to feedback, and upholding hotel standards
• Oversee F&B operations, ensuring quality dining experiences and efficient service
• Support event coordination, ensuring seamless execution
• Manage budgets, cost control, and assist in financial planning for the F&B department
• Lead, mentor, and develop staff through training and performance management
• Ensure safety and cleanliness standards in all hotel areas
• Foster effective communication and teamwork across departments
• Assist with recruitment, onboarding, and staff scheduling as needed
• Handle operational issues and guest concerns promptly and professional

Key requirements:

• Minimum 5 years of experience in a similar management role
• A background in Food & Beverage (F&B) Operations is highly regarded
• A diploma or degree in Hospitality Management or a related field is preferred
• Strong leadership and staff development capabilities
• Excellent interpersonal, organisational, and problem-solving skills
• Flexibility to work varied hours, including weekends and holidays
• Experience with event coordination and guest-facing operations is a plus

If this role is the next step in your exciting career, please register your interest by clicking APPLY NOW and submitting your most recent CV in Microsoft Word format with a cover letter.

Our client's priority is to provide opportunities to high performing Papua New Guineans for this position. Only shortlisted candidates will be contacted.

Peopleconnexion PNG: Recruitment, Training, Payroll & HR Services

Your legacy is our business
www.peopleconnexion.com

To Apply

To apply, email your CV and other relevant documentation to [email protected]. Please include the Job ID "#24545" in the email's subject to ensure your application is processed.