BUSINESS DEVELOPMENT MANAGER

Location: Daikin PNG – Lae Branch
Department: Sales and Marketing
Reports to: Branch Manager

Position Summary

The Business Development Manager is responsible for growing Daikin PNG’s business throughout Lae and the wider Morobe Province. The role focuses on generating new business, developing strong customer relationships, increasing sales revenue, and promoting Daikin’s air-conditioning, refrigeration, ventilation, installation, service, and maintenance capabilities.

Key Responsibilities

• Identify and develop new business opportunities across commercial, industrial, government, mining, construction, hospitality, and residential markets.
• Build and maintain strong relationships with existing and prospective customers.
• Promote Daikin air-conditioning equipment, spare parts, installations, service agreements, maintenance, refrigeration, and ventilation solutions.
• Conduct regular customer visits, presentations, site inspections, and follow-ups.
• Prepare sales proposals, quotations, tenders, and customer presentations.
• Develop and implement sales and marketing plans for the Lae Branch.
• Maintain an accurate sales pipeline and follow up all outstanding quotations.
• Monitor competitor activity, customer demand, pricing, and market trends.
• Coordinate with technical, service, projects, parts, and administration teams.
• Assist with promotional campaigns, advertising, customer events, and digital marketing.
• Ensure customer records and sales reports are accurate and current.

Key Performance Indicators

• Monthly and annual sales revenue
• New customers and accounts secured
• Quotation and tender conversion rate
• Customer visits and sales activity
• Growth in service and maintenance agreements
• Customer retention and satisfaction
• Accuracy of forecasts and sales reports

Qualifications and Experience

• Previous experience in business development, sales, or marketing.
• Experience within HVAC, refrigeration, construction, engineering, or technical services is preferred.
• Strong understanding of the Lae and Papua New Guinea business market.
• Proven ability to develop customer relationships and achieve sales targets.
• Good commercial, negotiation, and presentation skills.
• Competent in Microsoft Word, Excel, Outlook, and sales-reporting systems.
• Excellent written and verbal communication skills.
• Current PNG driver’s licence.

Personal Attributes

• Professional, confident, and customer-focused
• Self-motivated and results-driven
• Strong networking and relationship-building ability
• Commercially aware with good attention to detail
• Able to work independently and as part of a team
• Honest, reliable, and committed to company values

To Apply

To apply, email your CV and other relevant documentation to [email protected]. Please include the Job ID "#28456" in the email's subject to ensure your application is processed.