Cashier/Counter Sale - Hagen Branch

Job Description

Position: Cashier/Counter Sale

Job Summary: The Cashier / Counter Sales staff is responsible for processing customer transactions accurately and efficiently, handling payments, and providing excellent customer service. The role also includes assisting customers at the sales counter, answering product inquiries, and ensuring the sales area remains clean and organized.

Key Responsibilities:

• Greet and assist customers in a friendly and professional manner.
• Assist customers with product selection and provide product information.
• Accurately process cash, EFTPOS, direct deposit and credit transactions.
• Issue receipts and change as required, following company policies.
• Ensure that the cash register is balanced at the beginning and end of each shift.
• Maintain a clean, organized, and professional checkout area.
• Assist in basic administrative tasks such as filing, invoicing, and updating daily sales reports.
• Provide friendly customer service and redirect technical inquiries to sales or support staff.
• Communicate with the sales and inventory teams to ensure product prices and promotions are correctly updated.
• Report any discrepancies, system issues, or suspicious transactions to the supervisor immediately.
• Comply with all financial, safety, and operational policies.

Qualifications and Experience:

• Grade 12 Certificate; a Certificate or Diploma in Business, Accounting, or a related field is an advantage.
• 1–2 years of experience in a cashier or front-desk role, preferably in a retail or IT-related environment.
• Basic knowledge of computer hardware, accessories, or IT terms is an added advantage.
• Good numeracy and data entry skills.
• Familiarity with POS systems and basic accounting software is a plus.
• Honest, reliable, and detail-oriented.
• Strong communication and customer service skills.

Interested applicants email their application letter, updated CV, Copy of Diploma, Transcript of Record to [email protected].