Advertised: 17 December 2024
Glory Group of Companies
Property and Real Estate, Sales | National Capital District, Papua New Guinea
Glory Group of Companies

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Summary

We are seeking a dedicated Client Service Officer to join our team. The Client Service Officer will be responsible for ensuring exceptional client experiences and providing support to our clients. You will serve as a liaison between the company and its clients, addressing inquiries, resolving issues, and maintaining client satisfaction.

Duties and Responsibilities

  • Respond to client inquiries via phone, email, or in person.
  • Provide information about products, services, and company policies.
  • Resolve client issues and concerns in a timely and effective manner.
  • Maintain accurate client records and update client information as needed.
  • Collaborate with other departments to address client needs and inquiries.
  • Generate reports and maintain documentation related to client interactions.
  • Ensure client satisfaction by delivering high-quality service.
  • Identify opportunities for upselling or cross-selling company products and services.
  • Stay informed about industry trends and company offerings.
  • Participate in client meetings and presentations as required.

Job Requirements

  • Certificates or Diplomas in Business Administration, Marketing, or a related field. (COMPULSORY)
  • Proven experience in a client service or customer support role. (COMPULSORY)
  • Strong communication and interpersonal skills.
  • Excellent problem-solving abilities and attention to detail.
  • Ability to handle stressful situations and prioritize tasks effectively.
  • Proficiency in using client service software and tools.
  • Positive attitude and a passion for delivering exceptional client experiences.


To Apply

To apply, email your CV and other relevant documentation to apply@pngworkforce.com. Please include the Job ID "#21984" in the email's subject to ensure your application is processed.


More information

Job ID: #21984

Industry: Property and Real Estate, Sales

Location: National Capital District, Papua New Guinea, Papua New Guinea

Salary: K800-1,000 Fortnightly (PGK)

Company: Glory Group of Companies

Company Description: Glory Group of Companies is a growing property development and construction company based in Port Moresby, Papua New Guinea.

Company Website: www.glorygrouppng.com

Source: www.pngworkforce.com


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