Trukai Industries Limited has a vacancy for a Customer Service Clerk in our Supply Chain Department based in Lae, Morobe Province. This position will report directly to the Customer Service Officer.

The successful candidate will be responsible for ensuring DIFOT (Delivered In Full, On Time) performance targets are consistently met by coordinating orders, communicating with customers, and liaising with internal teams.

Key Requirements

• Tertiary Qualification in Supply Chain & Customer Care

• 2 plus years’ experience in a similar role

• Previous experience in customer service, logistics, or order management.
• Ability to liaise with warehouse, distribution, and sales teams to ensure accurate and timely order fulfilment
• Strong understanding of DIFOT principles.
• Excellent communication and problem-solving skills.
• High attention to detail and ability to manage multiple priorities.
• Competency with ERP systems and Microsoft Office (Excel preferred).

• Ability to work in a fast-paced environment with minimal supervision

Interested applicants should address their applications to:

Human Resources Business Partner

Trukai Industries Limited

Po Box 2129

Lae 411

Morobe Province

Or Email: [email protected]

Closing date: 27 November 2025

Only Shortlisted Candidates will be contacted