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PNG Air is the largest privately-owned airline company in Papua New Guinea boasting a fleet of ATR 72-600 series aircrafts. PNG Air is one of the largest domestic airline operators in Papua New Guinea with extensive operations in the domestic network. PNG Air is now hiring for Customer Service Officer based in Port Moresby. PNG Air’s Operations Division is recruiting for Customer Service Officer based here in Port Moresby, Papua New Guinea. This position reports to Airport Operations Manager. Key Responsibilities include the following: • Pre-editing flights prior to commencement of check-in ensuring all groups, CIPs, VIPs and TCPs are allocated appropriate seats; • Checking-in passengers; • Ensuring load distribution and movement messages are forwarded as per Company requirements; • Ensuring PAs are made in a clear and professional manner in order to achieve an on-time departure; • Ensuring customer service standards are maintained; • Ensuring all special handling messages are forwarded on to the next port (e.g. UM, YP, WCHR); and • Overseeing process for excess baggage collection. Qualifications, Skills and Competencies: • Educated to Grade 12; • Minimum of three (3) years’ experience preferably in airlines industry or similar environment • Work place health and safety understanding Applications close: 4:06 pm Thursday 9th April 2026 No hard copy applications will be entertained. Please email your applications through Email: [email protected] Only shortlisted candidates will be contacted “We are an equal opportunity employer”