CreditBank PNG is recruiting a suitable candidate for the role of Digital Distribution Officer.

The Digital Distribution Officer is responsible for driving the acquisition, growth, and retention of merchant and digital banking customers by promoting the Bank’s merchant acquiring solutions, EFTPOS terminals, Internet Banking (CBX), and Salary File Processing services, and other electronic payment solutions. The role is based in Port Moresby.

Key responsibilities

• Identify, target, and acquire new merchant customers for EFTPOS and merchant acquiring solutions.
• Promote the Bank’s digital banking services, including CBX Internet Banking and Salary File Processing solutions.
• Develop and execute customer acquisition strategies to achieve individual and team sales targets.
• Generate leads through networking, referrals, market visits, and relationship-building activities.
• Prepare and deliver product presentations, demonstrations, and proposals to prospective customers.
• Conduct regular customer visits to identify opportunities for cross-selling and upselling Bank products and services.
• Maintain an active pipeline of prospects and accurately track sales activities.
• Serve as the primary relationship contact for merchants and digital banking customers.
• Develop and maintain strong relationships with existing customers to maximize retention and product usage.
• Conduct regular customer engagement meetings to understand customer needs and identify areas for growth.
• Ensure high levels of customer satisfaction through proactive relationship management.
• Assist customers with product education and best-practice usage of merchant and digital banking solutions.
• Manage customer expectations and coordinate with internal teams to ensure timely resolution of service requests.
• Work closely with Retail Banking, Corporate Banking, Operations, Technology, and Customer Service teams to enhance customer experience.
• Provide market intelligence and customer feedback to support product development and strategic initiatives.
• Participate in marketing campaigns, business promotions, roadshows, and customer awareness programs.
• Support customers to increase active terminal usage, improve digital channel utilization, migrate manual transactions to digital channels, and adopt new payment and digital banking initiatives.
• Perform other duties as directed by the Head of Retail & Digital Distribution.
• Support strategic sales initiatives and projects as required by the Bank.

Key requirements

• Bachelor’s Degree in Business, Marketing, Banking & Finance, Commerce, Economics, or a related discipline.
• Equivalent combination of education and relevant industry experience may be considered.
• Minimum 2–3 years’ experience in sales, relationship management, business development, banking, merchant services, or customer-facing roles.
• Proven track record in achieving sales targets and growing customer portfolios.
• Experience in merchant acquiring, digital banking, electronic payments, or financial services will be highly regarded.
• Experience managing customer relationships within a banking or financial institution environment is advantageous.

Application process:

If you think you have what it takes to be in this role, we would like to hear from you.

Applications close on Monday, 26^th October 2026, and must provide the following:

• A cover letter.
• A current CV with the names of three (3) contactable referees
• Current Police Clearance

Applications must be addressed to:

The Head of People & Culture

Credit Corporation (PNG) Limited

P O Box 1787

Port Moresby, 121

National Capital District

Applications can be hand-delivered to Ground Floor, Credit House, Cuthbertson Street, Port Moresby or emailed to [email protected]