Facilities Operations Manager

Grand Columbia Limited (GCL) is an established property development company with numerous commercial and residential buildings in Port Moresby. We are seeking an experienced operations manager to play a pivotal role in overseeing the day-to-day operations of our commercial properties. You will coordinate, schedule, document, procure materials and supervise workers to maintain a high standard of maintenance and refurbishment works for our properties. You will provide direct management and supervision to personnel involved in the maintenance and repair of our buildings and equipment; the care and cleaning of buildings and grounds; the operation of heating, air conditioning, and ventilating systems; plumbing and electrical systems; generators and fire; roofing, building envelope and interior maintenance of GCL properties.

Typical Duties and Responsibilities

1. Identify maintenance works to be undertaken throughout the year.
2. Prioritise and then schedule the maintenance works and refurbishment works to be undertaken.
3. Prepare a work breakdown structure for jobs and allocate the necessary resources to ensure the work is done according to the planned schedule.
4. Prepare procurement schedules for scheduled works and ensure materials are purchased well in advance of planned activities.
5. Supervise the works and resources to ensure the works are completed on time and to the quality expected.
6. Provide technical support to resources and ensure works are documented in accordance with PNG and Australian Standards and good practices.
7. Prepare weekly and monthly reports for all properties.
8. Undertake monthly checks of buildings covering all elements of the facilities, such as pumps, grounds, water tanks, roofs and gutters, electrical, fire, generators, lighting, cameras, security, HVAC etc
9. Liaise with tenants on a monthly basis and ensure any work they require to be done is programmed and completed in a timely manner.
10. Hire, evaluate, train, discipline and recommend dismissal of staff as necessary.
11. Develop, recommend and administer policies, procedures, and processes in support of grounds and building maintenance operations; implement and monitor compliance with approved policies, procedures, and processes.
12. Trouble-shoots and responds to after-hour issues as needed regarding the operational aspects of the facilities such as HVAC issues, fire alarm malfunctions, electrical outages, water leaks, etc.
13. Arrange tenders, appoint contractors and prepare contracts for sub-contractors when in-house maintenance resources do not have the skills; and oversee the work of external contractors to ensure terms of agreements are met and work is completed satisfactorily.
14. Perform other work from time to time as directed by senior management.
15. Manage and lead by example a team of in-house maintenance staff made up of plumbers, electricians, carpenters, labourers, etc.

Work Environment and Physical Requirements

Work is performed in both an office environment and an outdoor environment, with frequent interruptions and irregularities in the work schedule. This position requires regular visits and meetings at all GCL buildings in Port Moresby. Frequent walking, standing, climbing, lifting, stooping, or carrying of equipment and materials may be required.

What we are Looking for:

• Minimum 5 years of experience in a facilities management or property operations role, preferably in the commercial or residential sector
• Strong leadership and team management skills, with the ability to motivate and develop a high-performing team
• Excellent problem-solving and decision-making abilities, with a focus on continuous improvement
• Proficient in the use of facility management software and other relevant technologies
• Thorough understanding of facility maintenance, cleaning, and support services
• Strong communication and stakeholder management skills
• A tertiary qualification in a relevant field, such as property management or facilities management, is highly desirable
• Good Word and Excel computer ability and reporting skills.

Knowledge and Skills

• Supervisory principles;
• Facilities maintenance and construction works and practices;
• Contract management principles and practices;
• Budgeting principles and practices;
• Procurement principles and practices;
• Project management principles;
• Preventative maintenance principles and practices;

• Sustainability in Facilities Management and maintaining currency in sustainable practices.
• Supervising subordinate staff and managing upwards.

• Reading and interpreting construction plans, specifications, drawings, maps, and/or other related technical documents;
• Designing and developing program plans and assigning areas of responsibility;
• Analysing processes and making recommendations for improvement;
• Coordinating activities with other internal departments, the community, and/or external agencies;
• Preparing a variety of reports related to operational activities.
• Utilizing computer technology used for communication, data gathering and reporting;
• Communicating effectively through oral and written mediums.

What we offer

At GCL, we are committed to providing our employees with a supportive and rewarding work environment. In addition to an attractive salary, you will enjoy access to a very supportive team along with ongoing training and development opportunities for your career growth. You will receive a vehicle and fuel allowance. Apply now to join our dynamic team and be part of the exciting future of GCL.

Interested applicants must forward CVs to admin@grandcolumbia.com.pg