We are seeking to recruit an ICT Infrastructure Specialist, for our Commercial – ICT Department. Reporting to the ICT Operations Superintendent, the successful applicant will be supporting the continual improvement of the ICT systems and networks at Hidden Valley Mine. The role is responsible for developing and coaching the ICT team while demonstrating customer facing values and ensuring a timely response to support inquiries. Providing technical support for site infrastructure, systems, networks, storage and technical guidance on all technology related projects is a key component of the this role.

Key roles and responsibilities include:

• Ensuring that the Communication Infrastructure is maintained to provide reliable services for the site, including working with service providers and Telco Carriers to ensure that the network is stable and highly available
• Providing level 2 & 3 support for the Wide and Local Area Networks
• Develop, test and implement regular firmware upgrades
• Assist in the support of all Harmony owned IT facilities such as Data Centres, Communications Rooms, Microwave & VSAT installations
• Providing technical assistance to other Harmony Gold sites if required
• Actioning assigned tasks with a focus on quality and timeliness
• Responsible for ensuring that site infrastructure documentation is accurate and maintained at all times
• Reporting all breaches of security or improper use including inappropriate files, internet or email use
• Proficient with Microsoft, Cisco, Ubiquiti and Fortinet Products

Qualification, Skills and Experience required:

• At minimum of 5 years’ experience in Level 2/3 support of ICT network technologies (Cisco, Fortinet)
• Exposure to satellite and wireless (Ubiquiti) technologies and mining systems (Modular, CAS, Fatigue Management, GPS)
• Prior experience working in a challenging mining environment in deploying and supporting Network, Server & Storage Infrastructure
• Exposure to analogue and digital 2-way radio systems
• Knowledge of Veeam Backup
• Excellent written and verbal communication skills
• Have the ability to work under pressure and prioritise workload
• Must have a current Driver’s License

To Apply

To apply, email your CV and other relevant documentation to [email protected]. Please include the Job ID "#23157" in the email's subject to ensure your application is processed.