ICT GENERALISTS & SUPPORT OFFICERS
Advertised: 13 June 2025
Kenmore Group of Companies
Administration / Office Support, IT | National Capital District, Morobe
ICT GENERALISTS & SUPPORT OFFICERS
- Build a Strong ICT Foundation: Start your career with a diverse Group of Companies, gaining hands-on experience across systems, networks, and user support—including direct engagement at our subsidiaries.
- Training & Career Development: Receive structured training, mentoring, and real-world exposure to help you grow into a confident and capable ICT professional.
- Collaborative & Impactful Work: Be part of a supportive team where your contributions help streamline operations and improve ICT services across multiple businesses.
JOB SCOPE
You will provide technical support activities to internal Users at our Entities performing Software/Systems, Hardware, and Network troubleshooting and applying basic fix and resolving IT related issues.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Troubleshooting issues on Hardware and Network system/devices performance and operation
- Software installations, repair and basic user support to the use of standard (Windows OS, MS Office, MS Exchange/Outlook, Adobe applications, Anti-Virus and others)
- Understand operations of Subsidiary specific applications
- Effectively perform Local and Network printer setup and configurations
- Liaise with subsidiary representatives on any IT related problems and issues
- Efficiently manage overall support services provided to Subsidiaries in accordance with respective Service Level Agreements (SLA)
- Accessing and updating SDP task records for Subsidiary reported incidents within the required timeframes/deadlines.
SKILLS
Must possess practical evidence and sound levels and understanding of:
- Networks, Telecommunication, Wireless, and Mobility
- Principles of Information Technology
- Fundamental IT User skills
- Risk Management, Security, and Information Assurance
- Compliance
- Class 3 PNG Driver’s License with safe driving record.
- Excellent verbal and written communication skills.
KNOWLEDGE
- Diploma in Computers and/or Information Technology
- A minimum of 1 to 2 years verifiable working experience in a similar job with excellent written references.
- New ICT Diploma graduates are also invited to apply and will be considered accordingly.
ABILITIES
- Display professionalism at all times both of self and towards others being customers, staff and suppliers
- Critical & analytical thinking
- Problem solving & decision making
- Dependability & reliability
- Planning & organisating to manage multiple tasks and prioritise important vs. urgent
- Adaptability & flexibility in handling different types of tasks
- Strong interpersonal skills & teamwork to work within a cross-cultural environment.
WORKING HOURS
Monday to Friday, 8am to 5pm and 8am to 12pm on one fortnightly Saturday or as is required to serve the needs of the subsidiaries. Working on public holidays may be required if the need arises and Public Holiday or overtime pay is paid accordingly.
TRAINING
In recognition of your contribution, we in turn will provide on-the-job training as well as soft skill training at the Kenmore Training Centre to advance your workplace professional development.
LOCATION
Port Moresby and Lae.
APPLICATION
CLOSE: 1155pm, Friday 27 June 2025.
APPLY: Apply herein, or email applications [email protected] with email Subject as "GENERAL ICT & SUPPORT OFFICERS VACANCY" .
Only shortlisted candidates will be contacted.
More information
Job ID: #23797
Industry: Administration / Office Support, IT
Location: National Capital District, Morobe, Papua New Guinea
Company: Kenmore Group of Companies
Company Description: The Kenmore Group of Companies (KGOC) is one of the largest and most established groups in Papua New Guinea with six diverse operations, comprising of Agriculture, Automotive, Finance, Steel, Air Conditioning, Property and Transport. Our diverse workforce of over 1,400 employees is made up of people from all provinces of PNG and from different parts of the world. The original Kenmore Group was founded in early 1970 by Dr Lucio C. Tan who was invited by then Prime Minister, Sir Julius Chan, to invest in PNG. Dr Lucio Tan first investment in PNG was in Melanesian Tobacco Pty Ltd in 1976. From humble beginnings the company expanded into steel manufacturing and property investments whilst continuing in agriculture. A merger of two similarly diverse groups in 1991 forms today what is known as the Kenmore Group of Companies. With changes to the Companies Act 1997, and through acquisitions and mergers the Kenmore Group of Companies today, consists of the current portfolio: Atlas Steel PNG: The largest supplier of structural steel, reinforcing steel, merchant steel, pipes and plates in Papua New Guinea. It also locally manufactures and sells a wide range of products include nails, fencing, reinforcing mesh, roofing, cladding, purlins, processed reinforcing steel, and rainwater and hollow-ware products. Daikin PNG: The industry\'s leading PNG Company providing heating, ventilating, air conditioning and refrigeration solutions to a broad range of residential commercial and industrial customers throughout PNG. First Investment Finance Limited: Is amongst PNG\'s premiere providers of financial products from foreign exchange & treasury transactions to lending and investments. Rumion Farm: Operates PNG\s largest piggery of 12,000 head of pig plus 4,000 beefherd and corn plantation which is situated on a 4,600 hectare property located 90kms from Lae in the fertile Markham Valley of the Morobe Province. FedEx Express: PNG\s number one provider of business-to-business express delivery services in Papua New Guinea for air and sea freight forwarding and customs clearing. FedEx is able to offer its customers an extensive domestic and international network, integrated with the latest technology. PNG Worldwide Removalists: : The only professional removalists within PNG for home, office and personal effects domestically and internationally. PNG Motors: A locally owned and operated business that has been serving the motoring needs of Papua New Guinea since 1971. Proudly representing Mazda and Hyundai alongside Suzuki and Suzuki Marine throughout the country for vehicles, parts and service, together with a great range of quality assured imported Used Vehicles. Niu Ford, a subsidiary of PNG Motors, imports, distributes and services a range of four-wheel drive passenger and commercial vehicles, for the PNG market, backed by a nation-wide spare parts network. Property: (Trading as Kenmore Property) Investment in Property includes mainly residential and commercial property available for lease located in Port Moresby and Lae.
Company Website: www.kenmore.com.pg
Source: www.pngworkforce.com