1. IT Asset Management:
   • Maintain an accurate inventory of all IT assets, including hardware, software licenses, and peripherals.
   • Perform regular audits to ensure proper asset documentation, including asset tagging, labeling, and asset tracking records.
   • Monitor asset usage, track asset movements, and maintain up-to-date records of asset locations and assignments.
   • Coordinate with procurement and finance teams to ensure timely and accurate asset procurement, tracking, and retirement.
2. Hardware and Software Deployment:
   • Assist in the installation, configuration, and deployment of hardware and software assets.
   • Conduct quality checks on new IT equipment and perform initial setup and configuration.
   • Install and update software applications, operating systems, and patches as needed.
   • Collaborate with the IT team to ensure proper allocation and utilization of IT assets across the organization.
3. Asset Maintenance and Troubleshooting:
   • Perform regular maintenance tasks on IT assets, such as cleaning, updates, and upgrades.
   • Coordinate with vendors for equipment repairs, warranty claims, and service agreements.
   • Troubleshoot hardware and software issues and provide timely resolution or escalate problems to appropriate teams.
   • Ensure compliance with software licensing agreements and track software usage to prevent unauthorized installations.
4. Documentation and Reporting:
   • Maintain accurate and up-to-date documentation of asset-related processes, procedures, and guidelines.
   • Generate reports on asset utilization, maintenance activities, and compliance status.
   • Provide regular updates on asset inventory, procurement, and retirement to management and relevant stakeholders.
   • Contribute to the development of asset management policies and procedures.
5. User Support and Training:
   • Provide technical support and assistance to end-users regarding IT asset-related inquiries and issues.
   • Educate users on proper handling and care of IT assets.
   • Conduct training sessions or create user documentation to promote awareness and understanding of asset management best practices.

Job Requirements