IT Support Officer
Advertised: 13 August 2025
WR Carpenter (PNG) Limited
Agriculture, Manufacturing | East New Britain
Job Title: IT Support Officer
Business Unit: Carpenter Agricultural and Manufacturing Limited.
Company: Coconut Plantation Limited
Location: East New Britain, Kokopo.
Employment Status: Full-Time
Job Overview:
We are seeking a skilled IT Support Officer based in Kokopo to provide on-site technical support for desktops, laptops, copiers, and other IT systems. This role focuses on ensuring smooth day-to-day operations, resolving technical issues, and maintaining network, hardware, and software efficiency.
Key Responsibilities:
- Desktop & Laptop Support – Diagnose and resolve issues with operating systems, software, and hardware.
- Copier & Printer Maintenance – Provide troubleshooting and routine servicing for office automation devices.
- Network & Connectivity Assistance – Maintain LAN/WAN performance, troubleshoot connectivity issues, and ensure network stability.
- Hardware & Peripheral Setup – Install, configure, and maintain IT equipment, including workstations, monitors, and accessories.
- Software & System Updates – Ensure applications, OS updates, and security patches are properly deployed.
- Cybersecurity & Data Protection – Support security implementations, ensuring compliance with IT policies.
- User Support & IT Training – Assist employees with system inquiries, providing guidance on best practices.
- Incident Documentation & Reporting – Maintain records of technical issues, resolutions, and recommendations.
Required Qualifications & Skills:
- 2-3+ years of experience in IT support, system administration, or technical troubleshooting.
- Diploma or Bachelor's Degree in IT, Computer Science, or related field.
- Experience troubleshooting desktops, laptops, copiers, and office equipment.
How to Apply:
If you're excited to join a dynamic team and make a real impact, we'd love to hear from you!
Please submit your resume and a cover letter outlining your experience and why you'd be a great fit for this role to [email protected] or by clicking Apply below.
Application closes by COB Friday, 22 August 2025.
More information
Job ID: #24353
Industry: Agriculture, Manufacturing
Location: East New Britain, Papua New Guinea
Company: WR Carpenter (PNG) Limited
Company Description: The WR Carpenter (PNG) Group has developed and operated businesses in Papua New Guinea since 1919 when WR Carpenter & Co. Limited registered in Rabaul. At that time Rabaul was the main business centre and capital of New Guinea and had been under military occupation since 1914. The principal business of WR Carpenter & Co Limited was the purchase of island produce and the selling of general merchandise. The Group's evolution in Papua New Guinea has diversified over this period and has variously included Plantations, Shipping, Merchandising, Insurance, Aviation, and Automotive interests and the Information Technology business technology sector.
Company Website: www.wrcpng.com
Source: www.pngworkforce.com