Position Title: Junior Printer Technician

Company Overview: Wantech is a leading provider of Internet Service Provider (ISP) solutions and ICT hardware, specializing in delivering innovative technology.

Job Title: Junior Printer Technician

Company: Wantech

Location: Port Moresby

Position Summary: The Junior Printer Technician will support the company’s printer SLA business by carrying out basic troubleshooting, toner refills, and monthly usage readings for the managed fleet of printers. The role requires hands-on technical ability, attention to detail, and mobility to attend different client sites.

Key Tasks and Responsibilities:

Printer Maintenance & Support

• Perform basic troubleshooting of printers (paper jams, error codes, connectivity issues).
• Assist with routine maintenance tasks to ensure uptime and reliability.
• Escalate complex technical problems to the senior technician or vendor.
• Consumables Management
• Refill and replace toner cartridges as required.
• Monitor consumable levels and report low stock to management.
• Ensure proper handling and safe disposal of used cartridges.

Fleet Monitoring & Reporting

• Collect and record monthly readings of print counts for all printers under SLA.
• Maintain accurate logs of printer status, service activities, and usage data.
• Provide timely reports to the Service/Operations team.

Field Service

• Visit customer sites to perform service tasks as scheduled.
• Deliver responsive and professional support to clients.
• Ensure service visits comply with SLA timelines and standards

What We’re Looking For:

Qualifications and Skills

• Certificate in IT, Electronics, or related field (preferred but not mandatory).
• At least 1 year of experience in printer servicing, office equipment support, or IT/technical fieldwork.
• Basic knowledge of printer operations and troubleshooting.
• Ability to work independently and follow schedules.
• Strong attention to detail and record-keeping skills.
• Good communication and customer service skills.
• Must hold a valid driver’s license and be able to drive to client sites.

How to Apply:

• Interested candidates are to send your application, including a detailed resume and a cover letter outlining your suitability for the role, to [email protected]

• Closing date – 24^th October 2025