Position Title: Licensed Customs Broker

Location: Port Moresby

Division: Carpenter Shipping Agency

Department: Documentation

Overview

The role of a customs broker is crucial in facilitating international trade. They are responsible for ensuring the smooth and legal passage of goods across international borders, dealing with complex customs regulations, and ensuring compliance with all import and export laws.

Key Responsibilities

• Manage the import and export of goods: Customs Brokers are responsible for overseeing the entire process of importing and exporting goods, including preparing and submitting necessary documentation, such as customs declarations, invoices, and shipping documents.
  
  
• Ensure compliance with customs regulations: Customs Brokers must stay up-to-date with customs laws and regulations and ensure that all import and export activities adhere to these requirements. They are responsible for classifying goods according to customs codes, determining duty rates, and ensuring appropriate licenses and permits are obtained.
  
  
• Liaise with government agencies and customs authorities: Customs Brokers act as intermediaries between importers/exporters and customs authorities. They communicate with customs officials, government agencies, and other relevant parties to resolve any issues, provide necessary documentation, and ensure compliance with customs regulations.
  
  
• Provide customs advice and guidance: Customs Brokers offer guidance and advice to clients regarding customs regulations, procedures, and requirements. They assist in interpreting complex customs laws and help clients navigate through customs processes efficiently.
  
  
• Coordinate with shipping and logistics teams: Customs Brokers collaborate with shipping and logistics teams to ensure timely and efficient transportation of goods. They provide necessary documentation to shipping agents, monitor shipment status, and facilitate customs clearance processes.
  
  
• Maintain records and documentation: Customs Brokers are responsible for maintaining accurate and organized records of import and export activities. They ensure that all required documentation, such as invoices, bills of lading, and customs declarations, are properly filed and archived.
  
  
• Keep up to date with industry trends and regulations: Customs Brokers must continuously update their knowledge of customs laws, regulations, and industry practices. Ensure to remain informed about changes in trade agreements, tariff rates, customs procedures, and other relevant information that may impact import and export activities.
  
  
• Provide excellent customer service: Customs Brokers interact with clients, importers, exporters, and various stakeholders involved in the customs clearance process.
  
  
• Provide prompt and professional customer service, address any concerns or queries and ensure high client satisfaction.

Customs Broker Required Skills

• Strong knowledge of customs laws and regulations: Customs Brokers must possess a deep understanding of customs laws, regulations, and procedures specific to the country or region they operate in. They should keep up to date with changes in customs regulations and industry practices.
  
  
• Attention to detail: Accuracy and attention to detail are crucial in the customs brokerage field. Customs Brokers must meticulously review and complete various documents, ensuring that all required information is accurate and compliant.
  
  
• Excellent organizational and time management skills: Customs Brokers handle multiple shipments and tasks simultaneously. They must effectively manage their time, prioritize tasks, and work efficiently to meet deadlines.
  
  
• Strong communication and interpersonal skills: Customs Brokers interact with various stakeholders, including clients, customs authorities, shipping agents, and government agencies. They must possess excellent communication and interpersonal skills to effectively convey information and resolve issues.
  
  
• Analytical and problem-solving skills: Customs Brokers need to analyse complex customs laws and regulations, classify goods accurately, and identify potential compliance issues. They must possess strong problem-solving skills to address any challenges that may arise during the customs clearance process.
  
  
• Proficiency in customs software and systems: Customs Brokers must have experience and proficiency in using customs software and systems to submit electronic documentation, track shipments, and process customs declarations.

Required Qualifications

• A bachelor's degree in business, logistics, international trade, or a related field is preferred.
  
  
• Possession of a valid customs broker license is mandatory. Licensing requirements may vary by country but generally include passing an examination and meeting specific criteria set by customs authorities.
  
  
• Previous experience in customs brokerage, international trade, or related fields is highly desirable.
  
  
• Familiarity with customs regulations and procedures in the specific country or region of operation is necessary.
  
  
• Proficiency in computer applications, including customs software and systems, is preferred.
  
  
• Strong knowledge of international trade, logistics, and supply chain management is beneficial.

How to Apply:

If you're excited to join a dynamic team and make a real impact and possess the experience and requirements for the role, we'd love to hear from you!

Please submit your resume and a cover letter outlining your experience and why you'd be a great fit for this role to [email protected] or by clicking Apply below.

Application closes by COB Friday, 11 September 2026.