CreditBank PNG is recruiting a suitable candidate for the role of Operational Performance Manager.

The incumbent is responsible for the coordination, implementation & expansion of performance management metrics, including data visualization, to improve business operational efficiency. The role will drive the transformation analysis and planning across the group by working closely with and monitoring the operations team as well as using technology to assist with the process. The role will build strong internal relationships and take leading role in providing insight, supporting, challenging and measure progress and performance against such plans.

The role provides support and assistance to reporting and monitoring of key activities for internal management, regulatory and Board. This role is based in Port Moresby.

Key responsibilities

• Responsible for the development & implementation of performance metrics to improve business operational efficiency.
• Develop, maintain and improve KPI reports and dashboards that provide insights on operational and financial performance.
• Collaborate with Business Units to create a set of annual operational KPI’s that are aligned across the group. Drive implementation of new KPI’s and improve existing KPI’s.
• Provides quantitative performance analysis and recommendations for performance improvements.
• Provide support & assistance to the Organization in the ongoing reporting and development of executives, regulator and Board reporting.
• Provide support in achieving the strategic plan including reviewing performance against strategic objectives and tracking of organization’s work plan by business unit.
• Provide high quality insights on business financial performance.
• Undertake research and collect data to better analyze outcomes.
• Regularly monitor business performance and generate performance reports for the Board and senior management in line with the corporate reporting calendar.
• Develop, revise and enforce business policies and procedures as needed.
• Analyze monthly managements accounts and draw out key performance trends.
• Develop Systems & processes to produce informative reports and drive targeted performance conversations.
• Continuously improve submission requirements & templates ensuring clear, concise, standardized financial & operational information.
• Various ad-hoc projects and initiatives.

Other Duties

• Other duties as directed or required by the Group Chief Operating Officer in alignment with the requirements of the department.

Key requirements

• Bachelor’s degree in accounting, finance or related discipline.
• 5+ years of broad professional planning experience required.
• 5+ years of banking experience.
• Experience in Budgeting forecasting financial and process analyst in a complex organization. Familiarity with business systems and financial planning tools
• Must be detailed oriented to ensure accuracy & quality of output.
• Self-motivated with a proven ability to enact change
• Experience leading and managing complex workstreams and processes
• Able to communicate effectively & concisely with peers and stakeholders.
• Proven ability to work confidently and productively with a high level of tact diplomacy and flexibility.
• Advance computer skills required for windows Office Programs including Word, Excel, Power Point & Project.
• In addition to Outlook, web-based applications.

Application process:

If you think you have what it takes to be in this role, we would like to hear from you.

Applications close on Monday 12^th January 2025, and must provide the following:

• A cover letter.
• A current CV with the names of three (3) contactable referees

Applications must be addressed to:

The Head of People & Culture

Credit Corporation (PNG) Limited

P O Box 1787

Port Moresby, 121

National Capital District

Applications can be emailed to [email protected]