Payroll Supervisor – Concept Group, Port Moresby

About Concept Group:

Concept Group PNG is a leading HR and payroll services provider in Papua New Guinea and the South Pacific. Established in 1991, we deliver tailored HR consulting, training, and outsourcing services, featuring market-leading solutions like Dayforce and aPay. With over 30 years of local expertise and access to global benchmarks through the Hay Group, our mission is to help organisations manage their people, reduce risk, and scale confidently.

Position Overview:

As our Payroll Supervisor, you will oversee efficient, accurate, and compliant payroll operations. You’ll manage a team, refine processes, and ensure our clients across PNG and the Pacific, receive timely and error-free payroll services. A strong command of PNG payroll regulations is essential, while experience with aPay will be considered a valuable advantage.

Key Duties & Responsibilities:

• Supervise and coordinate the payroll team, ensuring deadlines are met and quality standards maintained.
• Manage end-to-end payroll processing, including data entry, deductions, benefits, adjustments, and off-cycle payrolls.
• Validate and reconcile payroll outputs, resolving discrepancies swiftly and maintaining accurate records.
• Ensure compliance with PNG employment law, tax regulations, and payroll best practices.
• Respond to escalated payroll queries, delivering professional, client-centered solutions.
• Partner with HR and finance teams to align payroll activities with broader organisational objectives.
• Identify improvements in payroll procedures, champion efficiencies, and lead change initiatives.
• Produce and present payroll analytics and reports for internal review and client insight.

Mandatory Knowledge, Skills & Experience:

• Proven track record as a payroll team leader or supervisor.
• Solid understanding of PNG labour laws, taxation, and payroll compliance standards.
• Strong analytical capability, with experience reconciling complex payroll data and preparing accurate reporting.
• Leadership strengths: coaching, performance management, and team motivation.
• Excellent verbal and written communication skills—able to explain technical details to non-experts.
• High attention to detail, strong organisational abilities, and integrity in handling confidential payroll data.

Desirable Knowledge, Skills & Experience:

• Familiarity with aPay payroll system.
• Experience in HRIS/payroll integrations or system transitions.
• Exposure to large-scale or multi-region payroll environments.
• Professional payroll certification (e.g., CIPP) or equivalent.

Why Work With Concept?

• Join a specialist team dedicated to delivering HR/payroll excellence across PNG and the Pacific.
• Work with advanced tools and systems, supported by local expertise.
• Collaborate on meaningful projects impacting our client organisations across PNG and the South Pacific.
• Benefit from a culture that values continuous improvement, technical mastery, and professional development.
• A competitive package to the successful applicant, based on our fit for the job and our organisation.

Advertisment Expiry Date: Saturday, 24 January, 2026

Email Applications To: [email protected]