JOB DESCRIPTION

Position: PC/Network Technician

Job Summary: In this role, you'll be responsible in providing technical support for hardware, software, and networks, including diagnosing, troubleshooting, upgrades, installations, and device setups. Delivers on-site and remote assistance to clients, maintains service records and inventory, and advises customers on repairs, upgrades, and best practices.

Key Responsibilities:

• Diagnose and troubleshoot hardware and software issues on PCs, laptops, and peripherals
• Perform virus removal, data recovery, system upgrades, and OS installations
• Set up and configure new devices, including desktops, laptops, printers, and routers
• Provide on-site and remote support to residential and business clients
• Keep detailed service records and ensure all work is documented accurately
• Install and configure networks, including basic cabling and router setup
• Maintain service bench and keep inventory of commonly used parts
• Advise customers on repairs, upgrades, and general tech best practices

Requirements

• 1–3 years of experience in PC repair, IT support, or similar role
• Strong troubleshooting skills for hardware, Windows OS, and common software issues
• Basic understanding of networking principles (TCP/IP, DNS, DHCP)
• Excellent customer service and communication skills
• Valid driver’s license and reliable transport (for on-site service calls)
• Certifications such as CompTIA A+, Network+, or equivalent (preferred but not required)
• Self-motivated, dependable, and able to manage time efficiently

Email Applications to: [email protected]