The P&C Officer provides operational HR support across the full employee lifecycle. The role ensures efficient delivery of HR services including recruitment coordination, onboarding, HR administration, HRIS (BambooHR) management, employee relations support, compliance, reporting, and payroll inputs. The P&C Officer acts as a key point of contact for employees and supports the Head of P&C in implementing HR initiatives and maintaining a positive workplace culture.

Key Responsibilities

1. HR Operations & Administration

• Maintain accurate and up‑to‑date personnel files, HR registers, and HRIS records.
• Prepare HR documentation including contracts, letters, onboarding packs, confirmations, extensions, and transfers.
• Manage the HR inbox and respond to employee queries promptly.
• Support medical insurance enrolments, renewals, and claims.
• Ensure compliance with internal policies, PNG Labour Laws, and organizational standards.
• Maintain confidentiality and ensure secure handling of employee information.

2. BambooHR System Management

• Maintain accurate employee data, job titles, reporting lines, and organizational structure in BambooHR.
• Manage workflows, approvals, and automated notifications.
• Generate monthly HR analytics and dashboards (turnover, leave, recruitment, headcount).
• Train staff and managers on BambooHR usage and best practices.
• Ensure data integrity, security, and compliance with retention policies.
• Support integration of BambooHR with payroll and other systems.

3. Recruitment & Selection

• Coordinate end‑to‑end recruitment processes including job postings, screening, interview scheduling, and reference checks.
• Work with hiring managers to ensure job descriptions are accurate and up to date.
• Maintain recruitment trackers and ensure timely reporting.
• Prepare offer letters and ensure all recruitment documentation is filed and compliant.
• Support employer branding and talent pipeline development.

4. Onboarding & Offboarding

• Prepare employment contracts, induction schedules, and onboarding materials.
• Coordinate new hire orientation and ensure a smooth onboarding experience.
• Track probation reviews and follow up with managers.
• Manage exit processes including clearance forms, exit interviews, and final pay coordination.
• Ensure offboarding documentation is complete and archived.

5. Employee Relations Support

• Act as the first point of contact for employee queries and concerns.
• Support investigations, disciplinary processes, and grievance handling.
• Prepare documentation for ER cases (warnings, investigation notes, meeting minutes).
• Promote positive employee engagement and support P&C initiatives.
• Escalate complex ER matters to the Head of P&C.

6. Learning & Development

• Support Learning & Development Coordinate training schedules, attendance, and evaluations.
• Maintain the training register and ensure compliance with mandatory training requirements.
• Support the Learning & Development manager in implementing capability‑building programs.
• Track training budgets and vendor engagements.

7. Payroll Support

• Verify monthly payroll inputs including attendance, leave, overtime, allowances, and deductions.
• Ensure all employee changes (promotions, transfers, terminations) are updated in BambooHR and communicated to Payroll.
• Support payroll audits and ensure documentation accuracy.

8. Compliance, Reporting & Audits

• Maintain HR compliance registers (leave, contracts, grievances, disciplinary actions).
• Prepare monthly HR reports for the Head of P&C and Executive Management.
• Support internal and external audits by providing required HR documentation.
• Ensure compliance with PNG Labour Laws, IRC requirements, and internal policies.
• Support annual policy reviews and updates.

Qualifications and experience

• Bachelor’s degree in human resources, Business Administration, Management, or related field.
• HR certification is an advantage.
• Experience with BambooHR or other HRIS systems preferred.

Skills and abilities

• Minimum 2–4 years HR experience in HR operations, recruitment, or HR administration.
• Strong knowledge of HR processes and PNG labour laws.
• Experience managing HRIS systems (BambooHR preferred).
• Excellent communication and interpersonal skills.
• Strong organizational and time‑management skills.
• Ability to handle confidential information with integrity.
• Proficiency in MS Office and HRIS systems.
• Strong problem‑solving and decision‑making skills.
• Ability to work in a fast‑paced environment and manage multiple priorities.
• High attention to detail and accuracy.

Knowledge

• Have an active communication and knowledge sharing style
• Knowledge of the regulatory environment
• Knowledge of relevant industry standards and practices

How to Apply!

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