Goodman Fielder Papua New Guinea is one of PNG’s largest food companies, manufacturing and distributing high-quality Flour, Stock Feed, Snacks and Bakery products throughout the country. The company owns a host of iconic brands which include; Flame Flour, Flame Stockfeed, Bilas Bread, Arthur's Pie, Twisties, Skel Rice and the Meadow Lea range.

At GFI, we care about making everyday food better for everyone.

Our goal is to be the leading and most innovative food company with a mission to meet our customers’ needs for superior quality foods with brands that are trusted by families everywhere. We are the go-to source of consumer, shopper, and customer insights to help our customer and business partners succeed.

We currently have an immediate vacancy for a QA/QC and R&D Supervisor to join our Quality Assurance team based in Lae. Reporting to the QAQC Manager, this role is responsible for leading all Quality Assurance, Quality Control, Laboratory and Feed Research & Development activities within the agricultural sectors of the business. The role ensures compliance with feed/food safety, regulatory, customer and Goodman Fielder requirements while driving continuous improvement in feed/food quality, raw material performance, manufacturing processes and product development. The position provides technical leadership across feed formulation, analytical testing, supplier quality management, complaint investigation and new product development to ensure the business consistently delivers safe, compliant and cost-effective feed.

KEY DELIVERABLES

Feed/Food Safety & Compliance

• Establish and maintain a strong feed/food safety culture.
• Ensure compliance with Goodman Fielder Quality Standards, HACCP requirements, PNG regulatory obligation and good manufacturing practices.
• Maintain customer confidence through consistent product quality and feed safety performance.

Innovation & Product Development

• Support development and commercialisation of new products.
• Identify opportunities for formulation optimisation and performance improvement.
• Lead technical support activities for poultry, livestock and aquaculture products where applicable.

Operational Excellence

• Drive quality improvement initiatives that reduce product variability, waste and customer complaints.
• Develop quality metrics and reporting systems that support business performance.
• Lead continuous improvement projects across laboratory, manufacturing and raw material quality systems.

Capability Building

• Develop technical competence within QA, QC and laboratory teams.
• Deliver feed safety and quality training programs for operational personnel.

Technical Deliverables

Quality Management Systems

• Maintain site HACCP plans, prerequisite programs and quality systems.
• Manage internal audits, corrective actions and verification activities.
• Ensure all specifications, SOPs and quality documentation remain current and effective.

Raw Material Quality Assurance

• Establish and maintain raw material monitoring programs.
• Assess supplier performance and technical compliance.
• Investigate raw material non-conformances and implement corrective actions.
• Support supplier approval and risk management processes.

KEY COMPETENCIES / EXPERIENCE

Technical/Functional Capabilities

Feed Manufacturing Knowledge

• Strong understanding of feed milling operations including knowledge of ingredient receiving, grinding, batching, mixing, pelleting and dispatch processes.
• Understanding of feed quality drivers and process controls.

Feed Safety & Quality Systems

• HACCP implementation and verification.
• Risk assessment and preventive controls.
• Feed industry quality management systems.

Laboratory & Analytical Competence

• Feed chemistry and analytical testing.
• Proficiency in interpreting laboratory data.
• Statistical analysis and trend management.

Raw Material & Supplier Management

• Ingredient specifications and quality management.
• Supplier approval and performance monitoring.
• Knowledge of grain and protein ingredient quality variability.

R&D and Innovation

• Product development and formulation optimisation.
• Trial design and validation.

KEY PERFORMANCE MEASURES

• Feed/Food safety incidents = Zero.
• Customer complaints reduced year-on-year.
• Raw material and finished product compliance >99%.
• Successful completion of internal and external audits.
• Reduction in feed quality variability.
• New feed products delivered successfully.
• Laboratory turnaround times achieved.
• Quality cost reductions and continuous improvement targets met.
• Team engagement and capability improved.

Laboratory Management

• Manage microbiological, chemical and physical testing programs including competitor benchmarking.
• Ensure laboratory equipment calibration, maintenance and verification activities are completed.
• Ensure analytical data accuracy, integrity and traceability.

Feed Manufacturing Quality Control

• Monitor production quality parameters including particle size distribution, pellet durability, moisture levels, density and physical quality, mixing uniformity, nutritional compliance.
• Verify conformance to feed specifications before release.

Feed Safety Management

• Monitor and control feed safety hazards including mycotoxins, Salmonella, heavy metals, chemical contaminants, foreign material contamination, cross-contamination risks.
• Coordinate product hold, release and recall activities where required.

Customer & Complaint Management

• Lead investigations into customer complaints and product quality concerns.
• Complete root cause analysis and ensure effective corrective actions.
• Provide technical support to customers and commercial teams.

Research & Development

• Conduct formulation evaluations and optimisation projects.
• Coordinate feed trials and validation studies.
• Support alternative ingredient assessments and cost-saving initiatives.
• Evaluate feed performance against nutritional and economic objectives.

Data & Reporting

• Monitor and report key quality indicators, analyse quality trends and recommend improvement opportunities.
• Provide technical reports supporting management decision-making.

KEY RELATIONSHIPS

Internal

• Feed Mill Manager, Operations Supervisors, Production Team, Procurement Team, Supply Chain Team, Commercial Team, Group Quality Team, Nutritionists/Formulators, Engineering Team, Agricultural stakeholders

External

Feed Ingredient Suppliers, Contract Laboratories, Regulatory Authorities, Livestock and Poultry Producers, Certification Bodies, Industry Technical Advisors, Veterinary and Nutrition Consultants

Process Improvement

• Process improvement methodologies.

Investigation & Problem Solving

• CAPA management and root cause analysis.
• Data-driven decision making.

Data & Insights

• Uses laboratory and production data to drive plant performance.
• Monitors quality trends and proactively manages risks.
• Converts technical information into actionable business recommendations.
• Utilises quality data to improve feed consistency, customer satisfaction and profitability.

EXPERIENCE & QUALIFICATION REQUIRED

Essential

• Degree in Animal Science, Animal Nutrition, Feed Technology, Food Science, Agricultural Science, Microbiology, Chemistry or related discipline.
• Minimum 3 years' experience in feed milling, food manufacturing, quality management or laboratory operations.
• HACCP Certification.

Preferred

• Lead Auditor Qualification.
• Experience with feed formulation software.
• Experience managing feed laboratories.
• Understanding of ISO 9001, GMP+, FAMI-QS or equivalent feed industry standards.
• Experience within poultry, livestock or aquaculture feed manufacturing

Be part of the Skel life and join a team that values healthy eating and active lifestyles and wants to share that with all the people of PNG. Email your EOI and CV/Resume/Supporting Docs in 1 PDF file and send to email: [email protected].

In the subject line address as "QAQC and R&D Supervisor".

Applications close Wednesday 28th October 2026.

Only shortlisted candidates will be contacted.