Position Title: Recruitment Officer
Department: People & Culture
Location: IBSUniversity, 11 Mile Campus
Reports To: Recruitment Manager

Employment Type: Full-Time

Position Overview

The Recruitment Officer is responsible for managing and executing the end-to-end recruitment
process to attract, select, and onboard top talent for IBSUniversity. This role requires building strong
relationships with hiring managers, developing innovative sourcing strategies, and ensuring a positive
candidate experience to support the university's strategic goals. The officer also manages labor and
immigration processes for expatriates and their dependents.

Key Responsibilities

1. Recruitment Planning and Strategy

• Collaborate with department heads to understand current and future workforce
  requirements.
• Develop job descriptions and specifications in consultation with hiring managers.
• Create and implement recruitment plans to attract a diverse pool of qualified
  candidates.
• Stay updated on market trends to adjust strategies for hard-to-fill or critical roles.

2. Sourcing and Advertising

• Develop and execute creative sourcing strategies to identify potential candidates
  through online job boards, social media platforms, recruitment agencies, and
  employee referrals.
• Design and post engaging job advertisements to attract quality candidates.
• Build and maintain a talent pipeline for current and future hiring needs.

3. Screening and Selection

• Review applications and shortlist candidates based on qualifications, experience, and
  role requirements.
• Conduct initial phone screenings to assess candidate suitability.
• Schedule, coordinate, and participate in interviews with hiring managers and panel
  members.
• Administer pre-employment assessments and conduct reference and background
  checks.

4. Offer Management and Onboarding

• Prepare and negotiate employment offers in alignment with organizational policies.
• Coordinate the onboarding process for new hires, ensuring all documentation and
  orientation requirements are met.
• Liaise with payroll and other departments to ensure a seamless transition for new
  employees.

5. Candidate Experience

• Ensure timely communication with candidates throughout the recruitment process.
• Provide constructive feedback to unsuccessful candidates when requested.
• Promote IBS University as an employer of choice by delivering a positive candidate
  experience.

6. Reporting and Metrics

• Maintain accurate and up-to-date recruitment records.
• Generate reports on recruitment metrics, including time-to-hire, cost-per-hire, and
  candidate satisfaction.
• Evaluate the effectiveness of recruitment efforts and recommend improvements.

7. Compliance

• Ensure recruitment practices comply with employment laws and university policies.
• Maintain confidentiality of sensitive candidate and organizational information.

8. Labor and Immigration Processes

• Manage expatriate recruitment, including coordination of work permits and visas for
  new hires, their dependents, and existing expatriate staff and their dependents.
• Handle renewals of work permits and visas for expatriate staff and dependents in a
  timely manner.
• Fast-track work permits and visas through networks and other creative solutions to
  minimize delays.
• Liaise with government authorities and agencies to ensure compliance with labor
  and immigration regulations.

Key Qualifications and Skills

Education/Qualification

• Bachelor’s degree/Diploma in Human Resources, Business Administration, or a related field.
  Experience
• Proven experience in end-to-end recruitment, preferably in higher education or a similar
  industry.
• Familiarity with labor and immigration processes for expatriates and their dependents is an
  advantage.

Skills and Competencies

• Strong understanding of recruitment and selection processes.
• Excellent communication and interpersonal skills.
• Proficiency in sourcing candidates through various channels.
• Strong organizational and time management skills with the ability to handle multiple
  priorities.
• Attention to detail and problem-solving ability.
• Ability to build strong relationships with internal and external stakeholders.

Key Performance Indicators (KPIs)

• Time-to-hire for each position.
• Cost-per-hire relative to budget.
• Quality of hires based on performance and retention metrics.
• Candidate satisfaction scores from surveys or feedback.
• Recruitment process adherence to policies and timelines.
• Timely and efficient processing of work permits and visas.

Working Conditions

• Full-time role based at IBSUniversity, with occasional travel for recruitment fairs and events.
• Ability to work extended hours during peak recruitment periods.