CHM Group is an industry leader in retail and wholesalers of consumer electronics such as mobile phones, tablets, laptops, accessories, other gadgets, home & kitchen appliances (including air conditioning units and other whitegoods), manganese & alkaline batteries, and music in Papua New Guinea. We are currently seeking for an experienced professional to join our ever-growing business by being part of our Retail Team.

The Store Manager will be responsible for achieving sales, profitability and driving business growth for the Branch, through motivating and leading the team to deliver the highest customer service, developing and implementing store plans and processes for the Branch operation, and strict inventory management. This role is key in supporting the achievement of the business goals.

Key responsibilities include:

• Supervise and coordinate the duties of all the Retail staff.
• Ensure smooth operation in the Branch, always bring to the attention of management through Operations Manager anything to do with operations and security issues.
• Ensure that guards are briefed everyday about their duties and responsibilities.
• Initiate, checks, and controls all the activities of the branch to ensure that jobs and objectives are being met.
• Open the branch every morning and close the shop after trading hours.
• Review the performance of staff annually using the set KPI.
• Ensure to maintain admin works in the branch.
• Maintain Product Inventory Management.
• Prepare weekly reports to management regarding weekly accomplishments of the branch.
• Reports all operational and administrative issues to management attention to the Operations Manager.
• Promote and maintain good customer relations and maintain close liaison with staff.
• Ascertain training requirements and needs for the branch.
• Recommend and organize regular trainings to staff.
• Maintain the Implementation of company policies and ensure that company procedures are strictly followed.
• Ensure regular marketing and promotional activities of the branch.

Qualification & Skills:

The right candidate must have:

• Bachelors Degree in Business or related studies is a plus.
• Minimum 5 years’ experience in a similar Retail Branch Management position, preferably in Electronics or Consumer goods.
• Understanding and adherence to sales targets and principles.
• Flexible to work longer hours (if required).
• Must be of sober habits
• Proven leadership ability
• Excellent computing skills particularly in MS Office and Pronto application.

To Apply:

Please email your CV to recruit@chm.com.pg not later than 21st December 2024. You can also hand deliver your application and CV to CHM Head Office at Level 2, Corporate Park One Building, corner of Waigani Industrial Estate Drive & Kawai drive, Gordons, P.O. Box 1106, Boroko, NCD, Papua New Guinea. Please attention your application to the Operations Manager.

Note: Please be advised that only short-listed applicants will be contacted for interviews