Sales & Customer Service Assistant - Airways

AVODAH PNG ENTERPRISE LIMITED

Sales & Customer Service Assistant Wanted!

We are a local company with a big vision and are looking for someone with equal values to join our team.

As a result of our growing business, we have a diverse range of projects we are working on, one of which needs someone with a creative flair, a go-getter approach and a passion to make change happen to take on the project management and production management for our mission to empower women and youths in Papua New Guinea.

Job Description:

The ideal candidate will be based at our High-End Boutique at Airways Hotel, 7 Mile and will be responsible for driving business growth by identifying new sales opportunities, maintaining and creating client relationships, promoting our products and achieving sales targets in our High-End Boutique.

Key Responsibilities:

• Develop and maintain client relationships with existing and potential clients, to foster loyalty and repeat business opportunities.
• Identify new prospects: discover and pursue new sales leads through networking and market research
• Greet & Assist customers who enter the Boutique
• Handle customer enquiries
• Meet sales targets & customer satisfaction goals
• Provide feedback on customer trends and product needs
• Collaboration with marketing team to align sales strategies
• Basic receptionist duties – attend to phone calls and queries
• Ensuring the Boutique’s tidiness and cleanliness.
• Receiving and storing of Stock Delivery
• Responsible for taking & placing orders with our Resident Tailor and Production Team based at our Napanapa Office.
• Assisting Resident Tailor, Sales & Development Executive and Team with any sales or administrative tasks.

Key Competencies:

• Strong organizational and multi-tasking skills
• Customer-focused mindset
• Knowledgeable in time management
• Adaptable, resilient, and able to work under tight deadlines.
• Flexibility to work overtime

Skills:

• Excellent Organization & Time-management
• Strong communication Skills – written and verbal
• Discretion and professionalism
• Diplomacy, reliability and the ability to multi-task
• Fluent in Microsoft Office, Excel, PowerPoint, Word, Outlook

Qualifications & Experience:

• A minimum of 3 years’ experience in sales or customer service is essential, with a proven track record of meeting sales targets preferably in the tailoring and retail background.
• Preferably bachelor’s degree in business, marketing or any related filed.

What We Offer:

• Competitive salary and performance-based incentives
• Opportunities for career advancement and leadership development
• A dynamic and supportive work environment
• The chance to make a lasting impact in a growing enterprise

How to Apply:

If this sounds like you, please email your Cover Letter and CV to: [email protected] . For more information on this role, please contact our WhatsApp Number +675 7722 8147.

Deadline for Applications close on Monday 26^th January 2026