PNG Air, renowned for its extensive network covering over 26 destinations throughout Papua New Guinea, operates the largest fleet of ATR 72-600 & ATR 42-600 series aircraft in the region. As the Airline of Choice, we're committed to delivering a world-class experience with competitive fares, unparalleled cargo rates, and a focus on safety and on-time performance for our valued customers and stakeholders.

SUPERVISOR SALES

We are pleased to announce an open vacancy exists in our Commercial Department for a qualified and experienced Sales Supervisor,based in Port Moresby. The incumbent will operationally report to the Sales Manager according to the specific description outlined below.

KEY RESPONSIBILITIES

This position will operationally report to the Sales Manager and will be responsible:

• Looking after the evening shift staff making sure each sales agents their takings are checked every night from Monday to Friday and every second weekend apart from his RDOs
• Ensuring all cash sales are balanced with their VRS agent sales reports.
• Ensuring all evening staff members are following the company rules and regulations
• Reservations procedures, providing the highest customer service to our valued clients, and doing supervisory roles on what the company would expect him/her to do in the commercial team
• Assist Agents do Computer reservations & ticketing using Videcom Reservations System (VRS)
• Collect payments for ticket sales in cash, by cheque, purchase orders, credit cards, bank cards (EFTPOS) or through direct deposits using VRS providing the funds to be cleared by finance section.
• Attend to general enquiries from customers/ clients and redirecting onto other departments within the Company e.g. Cargo, Accounts or HR.
• Ensure that general office procedures are adhered to at all times;
• balancing of sales reports to the cash sales and other forms of payment (FOP) for the supervisor to check at the end of each shift.
• clocking in / out on time,
• adhering to ones’ own work roster,
• ensuring that the cash box is locked at all times
• ensuring that at the end of the day’s work, any office electrical appliances/items are switched off and safely put away before closing the office for the day.

QUALIFICATIONS/EXPERIENCES

• Minimum of Grade 12 level education with attainment of relevant tertiary qualifications
• Relevant working experience or understanding of work requirement
• Must have no criminal records
• Must possess good customer relations skills

• Must be able to work on the weekends/ on shifts

If you feel you meet our requirements and are interested, we would like to hear from you. Send your application in only one PDF file to:

[email protected]

Applications close: Friday 24th July 2026

Only shortlisted candidates will be contacted.

We are an equal opportunity employer.