Senior Manager - Consumer Lending
Advertised: 03 August 2026
PeopleConnexion
Banking and Financial Services | National Capital District
- Work in a supportive environment that fosters professional growth and leadership
- Join one of Papua New Guinea's leading financial services organisations.
- Drive the growth of consumer lending, sales, and credit operations.
Our client is a leader within their niche market who is committed to delivering quality financial services and providing innovative, customer-focused solutions that support individuals, businesses and communities.
The Role
Reporting directly to the Head of Credit, the Senior Manager – Consumer Finance/Lending is a key operational and commercial leadership role within the business unit. You will provide strategic and operational leadership across the full consumer lending portfolio, including microfinance, SME lending, personal lending, credit administration and recoveries.
As an experienced operational generalist, you will lead three direct-report Managers responsible for consumer sales, credit administration and collections functions. Working closely with executive leadership, you will drive portfolio growth, optimise lending processes, strengthen credit risk management and enhance the overall customer experience.
Key Responsibilities
- Lead the consumer finance portfolio, overseeing personal lending, SME credit and retail finance products.
- Lead and mentor three functional Managers responsible for sales, credit administration and recoveries teams across a national network.
- Develop and execute lending strategies to grow market share, improve sales performance and maintain strong credit practices.
- Implement effective recovery strategies to minimise non-performing loans (NPLs), manage credit risk and ensure regulatory compliance.
- Partner with the Head of Credit and executive leadership team to deliver business unit KPIs, strategic initiatives and operational improvements.
- Bachelor’s degree in business, Banking, Finance or a related discipline.
- Minimum of 5years’ senior experience in consumer lending, retail banking or credit management within the financial services sector.
- Broad experience across consumer sales, collections, account management, credit administration and business development.
- Demonstrated ability to lead multi-level teams, coach managers and drive performance across multi-site operations.
- Strong commercial, analytical and risk management capability, with a sound understanding of credit frameworks, governance and Papua New Guinea’s regulatory requirements.
To apply for this position, interested candidates are asked to submit:
- A cover letter addressing key criteria of the role
- An updated CV in Microsoft Word format, outlining employment history, educational qualifications, and listing three referees (referees will only be contacted if shortlisted)
Our client's priority is to provide opportunities to high performing Papua New Guineans for this position. Only shortlisted candidates will be contacted.
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To Apply
To apply, email your CV and other relevant documentation to [email protected]. Please include the Job ID "#27985" in the email's subject to ensure your application is processed.
More information
Job ID: #27985
Industry: Banking and Financial Services
Location: National Capital District, Papua New Guinea
Company: PeopleConnexion
Company Description: Here at Peopleconnexion you will meet professionals who go beyond simply "doing a job" to a higher level of forging a long term partnership. We are committed to achieving the highest level of recruitment solutions for employers and offering life-changing opportunities for career seekers. Our high calibre team of specialists are ethically focused with an emphasis on a more personalised recruitment experience driven by our partnership. Our purpose is to inspire greatness
Company Website: http://www.peopleconnexion.com/png
Source: www.pngworkforce.com