Credit Bank PNG is recruiting a suitable candidate for the role of Senior Product Officer.

The Senior Product Officer is responsible for managing the product life cycle, from initiation, design, validation, testing and reporting ensuring alignment with organisational objectives. This role involves working with key stakeholders. As a senior member of the product management team, the Senior Product Officer is expected to mentor and guide junior product officers, contributing to the continuous improvement of product management.

Accountabilities & Responsibilities

Product Management

• Developing and maintaining a detailed product roadmap, outlining the product stages in the life cycle.
• Regularly review product performance against the initial plan, tracking key performance indicators (KPIs) and other metrics to assess product performance.
• Provide regular progress reports and presentations to senior management and stakeholders, communicating any issues, risks or changes in product.
• Keep abreast of industry trends, best practices, and new product management tools or techniques to continuously improve project execution.

Customer Experience

• Understanding customer needs - conducting market research and gathering feedback to understand customer needs and preferences.
• Monitor product performance, annual product reviews and resolve any issues that arise.
• Stakeholder management, manage relationships and ensure their needs are meet through the product lifecycle.
• Provide guidance and mentorship to junior product officers.

Operational

• Identify and assess product risks and implement action plans to manage risks associated with the products.
• Develop and implement risk management plans to minimise negative impacts on new and existing products.
• Monitor risks continuously and adjust plans as needed.

Key Competencies:

• Critical thinking skills.
• Written and verbal communication skills.
• Documentation and reporting skills.
• Pro-active with a sense of urgency
• Fundamental analytical and conceptual thinking skills.
• Excellent working knowledge of Microsoft applications including Word, Excel, ppt.
• Excellent planning, organisational, and time management skills.

Formal Qualifications:

• A degree in business, marketing, or related field is an advantage.

Application process:

If you think you have what it takes to be in this role, we would like to hear from you.

Applications close COB Wednesday, 6^th May 2026, and must provide the following:

• A cover letter.
• A current CV with the names of three (3) contactable referees

Applications must be addressed to:

The Head of People & Culture

Credit Corporation (PNG) Limited

P O Box 1787

Port Moresby, 121

National Capital District

Applications must be emailed to [email protected] .