The Team Leader - Support Services, will oversee and coordinate support services
essential for the efficient functioning of the bank. This includes managing the bank’s
fleet of vehicles, managing its properties, managing Rental and payment of invoices,
handling stationery order and arranging logistical support where needed.
Reporting to the Manager Support Services, the individual will work closely with
other teams and contributes to the overall operational efficiency and employee
satisfaction within the bank.

The Team Leader – Support Services plays a crucial role in managing various
support functions within the bank, including fleet and logistics management,
property maintenance, stationery orders, Rentals and Invoice payments. With
responsibility of ensuring the smooth operation of these services to support the
bank's daily operations and employee needs.

The Team Leader – Support Services will:

• Coordinate the management of the bank's fleet of vehicles, including maintenance,
  servicing,and insurance.
• Monitor vehicle usage, fuel consumption, and driver compliance with safety
  regulations.
• Maintain accurate records of vehicle inventory, registration, and licensing.
• Oversee the maintenance of bank properties, including offices, branches, and
  facilities.
• Coordinate repairs, renovations, and cleaning services to ensure a safe and
  functional work environment.
• Coordinate regular inspections to identify maintenance needs and address issues
  promptly.
• Manage the procurement of stationery, office supplies, and consumables for the
  bank.
• Monitor stock levels, place orders with suppliers, and ensure timely delivery.
• Maintain inventory records, track expenses, and optimize procurement processes.
• Coordinate business travel arrangements for employees, including flights, accommodations and transportation, as needed.
• Liaise with travel agencies, airlines, and hotels to secure bookings and negotiate
  rates.
• Ensure travel policies and guidelines are followed, and travel expenses are properly
  recorded and reimbursed.

The Team Leader – Support Services plays a crucial role in managing various
support functions within the bank, including fleet management, property
maintenance, physical & digital security, stationery orders, and business travel
arrangements. With responsibility of ensuring the smooth operation of these services
to support the bank's daily operations and employee needs.

Qualifications and experience

• Proven experience in support services management, facilities management, or
  related roles within the banking industry.
• Strong knowledge of fleet management, property maintenance, security protocols, and procurement processes.
• Excellent organizational and time management skills to handle multiple tasks and priorities effectively.
• Strong communication and interpersonal skills to interact with internal stakeholders, vendors, and service providers.
• Proficiency in using MS Office Suite and relevant software applications for tracking
  and reporting.

Skills and abilities

• Manage multiple tasks simultaneously, prioritize workload, and meet deadlines in
  a fast-paced banking environment.
• Exceptional interpersonal skills, incorporating oral and written communication and negotiating
  skills demonstrating the ability to interact effectively with others and influence
  outcomes.
• Keen business acumen – sound business and financial judgment combined with
  problem solving abilities.
• The ability to deal with a multitude of issues yet remain objective and be able to call issues,challenge and be direct when needed.
• Have an active communication and knowledge sharing style Knowledge.
• Critical thinking and the ability to think strategically of data and distil key points to assist management to analyse risk.
• Exceptional interpersonal skills, incorporating oral and written communication and negotiating skills demonstrating the ability to interact effectively with others and influence outcomes.
• Keen business acumen – sound business and financial judgment combined with problem solving abilities.
• The ability to deal with a multitude of issues yet remain objective and be able to call issues, challenge and be direct when needed.
• Have an active communication and knowledge sharing style.
• Knowledge of how value is created for employees and stakeholders.
• Knowledge of the regulatory environment.
• Knowledge of relevant industry standards and practices.
• Knowledge of how value is created for employees and stakeholders.
• Knowledge of the regulatory environment.
• Knowledge of relevant industry standards and practices
  
  

To Apply

To apply, email your CV and other relevant documentation to [email protected]. Please include the Job ID "#24557" in the email's subject to ensure your application is processed.