JOB DESCRIPTION

POSITION: TRAINER (POM BRANCH)

Job Summary:

We are seeking a knowledgeable and engaging Trainer to deliver high-quality training on computer systems, software applications, and digital tools to clients or internal staff. The ideal candidate will have strong technical knowledge and the ability to communicate complex concepts in a clear and accessible way. You will be responsible for assessing training needs, creating learning materials, and delivering hands-on training sessions that empower users and enhance IT competency.

Key Responsibilities:

• Design, develop, and deliver ICT training programs on Able Bioplus, Able Payroll, Able Payroll Online, Able Accpac, Able Retail, Able Retail Enterprise, Able HR, MYOB Desktop and Ms Office.
• Conduct one-on-one or group training sessions for staff or external clients.
• Assess learner needs and customize training content accordingly.
• Develop training manuals, presentations, and user guides.
• Evaluate training effectiveness through feedback, tests, and assessments.
• Stay current with emerging technologies and recommend new training topics.
• Support users with post-training queries and practical application of learned skills.
• Collaborate with IT teams to understand system changes and develop relevant training content.
• Maintain accurate training records and reports.

Qualifications & Skills:

Required:

• Degree or Diploma in Information Technology, Computer Science, Education, or a related field.
• Proven experience as an ICT Trainer, IT Instructor, or similar role.
• Excellent communication, presentation, and interpersonal skills.
• Ability to simplify technical concepts for non-technical audiences.

Preferred:

• Teaching or training certification (e.g., CompTIA CTT+, Train the Trainer, Microsoft Certified Trainer - MCT).
• Experience with Learning Management Systems (LMS) and e-learning tools.
• Familiarity with cybersecurity awareness training or software-specific training programs.

Personal Attributes:

• Patient, approachable, and supportive in a learning environment.
• Strong organizational and time-management skills.
• Passion for technology and helping others improve their digital literacy.
• Adaptability to different audiences and learning styles.
• Driving Skills ( must have driving license)

Please email CV, Diploma, Transcript of records to [email protected]

Application closing date: 20 May 2025