ABOUT THE ROLE

PNG Chiefs is seeking an experienced and versatile Travel Officer to plan, book and manage all domestic and international travel and accommodation for our players, coaching and support staff, executives and official delegations. Reporting to the CEO's Executive Officer, you will be the go-to person for flights, visas, passports, accommodation and team travel logistics, making sure every trip runs smoothly, safely, on time and within budget. This is a fast-paced, hands-on role suited to someone who thrives on organisation, attention to detail and keeping people moving.

Key Areas of Responsibilities

• Plan, book and manage domestic and international flights for players, staff, executives and official guests
• Coordinate group and charter bookings for away games, training camps, pre-season tours and official events
• Prepare and lodge Australian visa applications and follow up with the Department of Home Affairs
• Process PNG passport applications and renewals, and entry and work permit for non-citizen staff, through ICA
• Maintain a register of passports and visas and flag renewals well before expiry
• Book domestic and international accommodation, and manage room lists, check-ins and cancellations
• Arrange airport transfers, team buses, vehicle hire and excess baggage or equipment freight
• Prepare and distribute clear travel itineraries and travel packs before departure
• Manage changes, cancellations, delays and rebooking quickly to minimize disruption
• Build strong relationships with airlines, travel agencies, hotels and transport providers, and negotiate competitive rates
• Track travel costs against budget, process supplier invoices and travel allowances, and reconcile accounts with Finance
• Keep accurate, confidential travel records and act as first point of contact for travel issues, including after hours when required

What We’re Looking For

• Diploma in Tourism and Hospitality, Business Management or a related field
• Minimum 3–5 years’ experience in travel coordination, corporate travel, a travel agency or an airline
• Extensive knowledge of airlines, routes, fares and travel agencies, with existing working relationships
• Existing working relationships with ICA and Australian Immigration (Department of Home Affairs)
• Sound knowledge of the visa and passport application process for Australia and PNG
• Proven experience booking domestic and international travel and accommodation, including group bookings
• Proficient in MS Office (Word, Excel, Outlook) and online booking platforms
• Experience in sport, events or large-group travel, or with a GDS such as Amadeus or Sabre, is an advantage

Skills & Attributes

• Highly organised, with excellent planning and time-management skills
• Strong attention to detail and accuracy with bookings and documents
• Versatile and adaptable, able to juggle multiple trips and shifting priorities
• Calm, resourceful and solution-focused under pressure and at short notice
• Sound judgement, integrity and professional behaviour at all times
• Discreet and trustworthy with personal information and travel documents
• Excellent communication and customer service skills in English and Tok Pisin
• Strong negotiation and relationship-building skills
• Team player who is reliable, proactive and takes ownership
• Flexible and willing to work after hours and weekends when travel requires it

How to Apply

Send your CV and a short cover letter outlining your relevant experience to [email protected] by Monday, 26 October 2026. Please include “Travel Officer” in the subject line.

We thank all applicants for their interest; however, only shortlisted candidates will be contacted.