WE ARE HIRING!

EFM is the largest independent, international logistics provider of sea, air and road freight movements in PNG. EFM has regional foot print throughout the South Pacific and Australia. As part of our structural improvement and to cater for the needs of our expanding customer base, an exciting opportunity exists within our Shipping Team in Port Moresby.

Position:Vessel Operations Coordinator

Departmen:Shipping

Reporting to: Shipping Manager

Location: Port Moresby

Main Responsibilities:

• Coordinate and monitor vessel operations to ensure efficient and timely service delivery.
• Liaise with shipping lines, port authorities, terminals, depots, transport providers, and other stakeholders regarding operational requirements.
• Prepare, process, and maintain operational and shipping documentation, including manifests, vessel schedules, cargo reports, and related records.
• Monitor container movements, equipment utilization, and cargo status, ensuring accurate tracking and reporting.
• Coordinate vessel arrivals, departures, cargo operations, and related activities to minimize delays and operational disruptions.
• Ensure compliance with company procedures, customer requirements, port regulations, and applicable industry standards.
• Investigate and assist in resolving operational issues, discrepancies, customer complaints, and service-related matters.
• Prepare operational reports, statistics, and other information required by management.
• Maintain accurate records and ensure timely filing of all operational documentation.
• Communicate effectively with customers, agents, suppliers, and internal departments regarding operational matters and shipment status updates.
• Assist customers with inquiries relating to vessel schedules, cargo movements, documentation, and service requests.
• Undergo cross-functional training and maintain competency in designated operational and customer service functions.
• Provide backup support to Customer Service and other operational departments during staff absences, peak workload periods, or as directed by management.
• Contribute to business continuity initiatives and support operational efficiency across departments.
• Maintain confidentiality of company and customer information.
• Perform other reasonable duties and responsibilities assigned by management that are consistent with the employee’s skills, experience, and the operational requirements of the business.

  SKILLS AND QUALIFICATIONS:

  1. College diploma or degree holder.
  2. Previous experience in shipping agency is a plus
  3. Skilled licensed driver
  4. Excellent written and oral communication skills
  5. Detail oriented

This position is available for immediate start. If this sounds like you, please submit only your CV and Application letter to: [email protected]

Please note that ONLY shortlisted candidate will be contacted for interview.