WANTOK SHOP SUPERVISOR

Crowne Plaza Residences Port Moresby
Full Time Role

If you see a quiet shop and think, “This could be busy in ten minutes if we do it right,” then we have a role for you to make a difference!

A little taste of your day-to-day
Every day is different, but you’ll mostly be:

• Supervising the Wantok Shop and ensuring it looks clean, stocked, and always welcoming.
• Greeting customers, answering questions, and making sure every guest feels looked after.
• Monitoring daily sales and identifying which items and offers are working.
• Planning simple promotions and creative displays that attract guests and drive sales.
• Managing stocktaking, ordering, and inventory to avoid shortages or overstocking.
• Using a computer, messaging apps, and social media to promote offers and connect with guests and colleagues.
• Working with the hotel team to source new products, local partners, and ideas to grow revenue.

What we need from you

• You enjoy talking with people and can build relationships easily.
• You are creative and always looking for better ways to do things.
• Comfortable using a computer and basic programs, and quick to learn new systems.
• Able to use messaging and social media professionally to share news and offers.
• Experience with stocktaking, inventory control, and placing orders.
• Ability to read numbers, understand simple reports, and link them to actions in the shop.
• Reliable, organised, and willing to roll up your sleeves when it gets busy.
• Excited by targets and motivated to show strong revenue growth, with ambitions to move into sales in the future.

What you can expect from us
We give our people everything they need to succeed. From a competitive salary that rewards your hard work to a wide range of benefits designed to help you live your best work life – including:

• Competitive remuneration package.
• 8.4% additional superannuation.
• One extra paid day off each year for your birthday.
• Staff transport to and from work within city limits.
• Uniforms provided
• A delicious staff lunch each working day.
• 25% discount for colleagues at The Port Restaurant so you can bring friends and family to enjoy the hotel you help grow.

Join us today!
Apply by providing your Cover Letter and Updated CV by email to; [email protected] before close of business Wednesday 31st December 2025.

Applications must be addressed to:
Human Resource Manager – Crowne Plaza Residences, Port Moresby
P.O. BOX 1402, Port Moresby
N.C.D PNG.

Important:

• Applicants will be required to conduct a short WhatsApp interview as part of the first stage of interviews.
• Successful candidates will then be interviewed in person.
• Please do not apply if you do not have access to a mobile phone and WhatsApp.
• Interviews for this role will be conducted early January 2026.

This vacancy is open to PNG citizens only. IHG is an equal opportunity employer. Due to the high volume of applications, only shortlisted candidates will be contacted.